INSURANCE QUESTIONS
Know Your Rights
Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.
Will the insurance company guarantee your work?
We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.
Who pays for repairs?
It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.
Do I have to accept the insurance company's appraisal of damage?
No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.
Do I have the right to a rental car?
If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.
If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.
Want more information on your rights? To make an appointment, call us at 208-922-6702 or make an appointment online!
Reviews
Took my car to another repair shop whom replaced a bunch of hoses...... Didn't fix the problem so I took it to Tech Hedz they diagnosed the problem right off the bat and fixed it!! I'm Very, Very Happy!! Thanks Matt!! Steve H, 03/31/2021 |
I honestly can't give this place enough stars! I took my car in to get my AC replaced and they were very confident in what they were telling me, so I knew I could trust them! I ended up having an issue with my car a couple days after and I thought it could be connected to the AC so I contacted Matthew and let him know, and I took it in to him and he fixed my issue for me fast! I definitely won't be taking my car anywhere else if I need something fixed again in the future. Highly recommend them! Kimbra B, 03/31/2021 |
I have been taking my Cars to Matt for a few years now. He always does such a good job and has the fairest prices I've ever seen. It's worth the drive out to Nampa to get the best auto work around! Paul F, 03/31/2021 |